Sunday, June 17, 2012

Essential Communication Tools and Devices for Any Internet Business

If someone started an internet business 10 years ago, a lot of criticism would come their way stating that an ?internet business? is not a real business and a lazy person's venture. Today, it?s a different story. Internet businesses are booming and everyone wants to join the bandwagon. So what do you need to start one? A quick search on Google will reveal many resources on this questions however I?m going to answer this with respect to office communication.

Digital Fax

Many businesses still use faxes to send info and as an internet business, I like to stay paperless (as much as you can) with a clean office without many devices. So the ability to receive faxes is important but I don?t want to have a fax machine. Solution? Digital fax. There are many service online that offer the ability to receive faxes digitally at a low cost. A quick search on Google; will return many companies offering this service.

Skype

If you haven?t heard of Skype then head over to their site now and read up on it. Skype is one of the most popular services for voice/video calling and instant messaging online. Most internet businesses use Skype to communicate with colleagues and professional throughout the world. A must for your internet business!

Screen Sharing

If you?re in the digital business offering intangible services, then having a good screen share tool will be a great advantage for your business. Many a time, a customer may have an issue trying to use your service or they may just want some further support so sharing your screen with them, going through your product one step at a time will ensure a long relationship with the customer.

Email

No comment needed here ;)

Social Media Tool

Social media is a part of most people?s daily routine for most people in the UK and US and many of those people will be potential customers. Because of this, it?s important for your business to be active in the social space. There are many tools available to help you with managing multiple social accounts such as Hootsuite and Tweetdeck.

Remote Desktop Access

On the way to a meeting and forgot to send an important file before you left? No problem. There are certain Smartphone apps such that allows you to connect to your PC or Mac (in your office) from your phone on the train! Tools include LogMeIn and TeamViewer

Smartphone

Most of the above tasks are not achievable on the move without a smartphone. So invest well in one of them. My smartphone choice is the iPhone 4s however th recent Samsung Galaxy III is also very good.

Author: Ahmed Bhula currently works for TonerGiant, a UK based supplier of toner cartridges and A3 Size Printers. He has a passion for creative design and development. You can normally find him on Xbox Live or in one of Manchesters restaurants!


About the Author

Author : Gautham A S is a Tech Blogger and Editor In Chief of Techgau.Org and a specialist in Blogger Tricks, SEO, Make Money Online and Social Media.Gautham On Google+




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